Refund Policy

This policy explains when and how refunds are issued.

When You’re Eligible for a Refund

• Your item was approved for return under our Returns & Exchanges policy
• Your order was cancelled before it shipped
• An item you ordered was out of stock and couldn’t be fulfilled

Refund Method

Refunds are issued using the same payment method used for the order. For Cash on Delivery orders, refunds are processed via bank transfer or Easypaisa/JazzCash — we’ll confirm details with you directly.

Refund Timeline

Once approved, refunds are processed within 5–7 business days. Bank or wallet processing times may add a few additional days on top of this.

Partial Refunds

For orders with multiple items where only some are returned, a partial refund is issued for the returned item(s) only.

Non-Refundable Situations

• Items outside the 3-day return window
• Items showing damage from misuse
• Change-of-mind requests after the item has been used

Questions About a Refund?

Message us on WhatsApp with your order number and we’ll walk you through the status.